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Executive Sales Advisor London Jobs 2011You will be part of a small team of customer service advisors where your duties may include:
- Chasing outstanding orders or deliveries
- Updating customers with progress on deliveries
- Working to service level agreements and targets for call handling
- Up-selling promotional lines to customers to increase order sizes
- Handling incoming calls from business clients
- Assisting with product queries
- Processing orders received by telephone, fax or email
The centre operates during business hours Monday to Friday with an earliest start of 8.30 and latest finish of 5.30. Occasional Saturday mornings may be required (1 every 4 weeks).
Essential Experience:
Customer service / call centre / contact centre
Telephone based sales (inbound or outbound)
Use of SAP
Post based in Harrods
