Sunday, June 12, 2011

Jobs in London 2011 Hire Desk Controller

Jobs in London
Nationwide Platforms, This is an excellent opportunity for a Hire Desk Controller to provide effective and efficient Customer Service through the conversion of enquiries into hires located within our Depot in Purfleet. Hire Desk Controller Jobs in London 2011

  • Location: Botany, Purfleet London Jobs
  • Salary: Competitive Salary plus benefits
  • Company: Nationwide Platforms
  • Contact: Joanne Campbell
We are seeking an experienced Hire Desk Controller to maximise sales and effective utilisation of an available fleet.

This role is to cover maternity leave for 6-12 months
The Role

Responsibilities include:
  • Ensure the accuracy of orders entered onto the E-result system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot.
  • Build strong and helpful relationships with colleagues in other depots/departments to enable and accept passing of remote hire orders.
  • Co-Ordinate movements for all trucks on a daily basis to fulfil Customer requirements.
  • Successfully convert hire enquiries into hire orders and achieve above minimum process to hit and surpass hire revenue targets.
  • Use the E result system interactively to take orders ensuring that availability is checked first.Using your product knowledge provide the Customer with the best option for hire.

The Person

The ideal candidate will have: -
  • Excellent Telephone Manner.
  • Good Communication Skills
  • Computer Skills
  • Previous experience within a similar role or within a Customer Services environment is essential
Rewards
  • Pension
  • 25 days holiday pro rata
  • A Competitive Salary
  • Health Cash Plan

For further information please contact the Recruitment Team on 01455 206808.

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