IT Support London Jobs 2011
Job Specification:- Manage customer support queries via ticketing system.
- Offer 1st Line support.
- Responsibilities to include ownership of support tickets, manage fault diagnostics from start to resolution.
Hours of Work:
- Mon-Fri 09:00-17:30.
- Office Based
Qualifications & Skills:
- Have a keen interested in VoIP & IT.
- Keen interest in IT
- Good Spoken & written communication skills
- Professional telephone manner
- Customer relations skills
- A willingness to go the extra mile to achieve the best results
- Sense of humour, self motivated & a willingness to learn
http://www.gumtree.com/p/jobs/it-support/80034310